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chore: remove helpdesk/ticket system (migrated to MokoSuiteCRM) #233

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opened 2026-06-21 20:32:53 +00:00 by jmiller · 1 comment
jmiller commented 2026-06-21 20:32:53 +00:00
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Summary

The helpdesk/ticket system is moving to MokoSuiteCRM (see MokoSuiteCRM#67).

TODO

  1. Remove ticket-related views, models, controllers from com_mokosuiteclient
  2. Remove plg_task_mokosuiteclient_tickets from package manifest
  3. Remove ticket database tables from install.mysql.sql
  4. Add migration script to export ticket data to MokoSuiteCRM tables (if both installed)
  5. Remove ticket menu items from admin sidebar
  6. Remove ticket-related static views from mod_mokosuiteclient_menu
  7. Remove helpdesk entry from guided tours
  8. Update health check to not reference ticket tables
  9. Remove ticket API endpoints from webservices plugin

Keep

  • The Support menu item on frontend (redirect to MokoSuiteCRM if installed)
  • The ticket automation task plugin reference in enablePlugin (skip if not present)
## Summary The helpdesk/ticket system is moving to MokoSuiteCRM (see MokoSuiteCRM#67). ## TODO 1. Remove ticket-related views, models, controllers from com_mokosuiteclient 2. Remove `plg_task_mokosuiteclient_tickets` from package manifest 3. Remove ticket database tables from install.mysql.sql 4. Add migration script to export ticket data to MokoSuiteCRM tables (if both installed) 5. Remove ticket menu items from admin sidebar 6. Remove ticket-related static views from mod_mokosuiteclient_menu 7. Remove helpdesk entry from guided tours 8. Update health check to not reference ticket tables 9. Remove ticket API endpoints from webservices plugin ## Keep - The Support menu item on frontend (redirect to MokoSuiteCRM if installed) - The ticket automation task plugin reference in enablePlugin (skip if not present)
jmiller commented 2026-06-21 20:32:56 +00:00
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Branch created: feature/233-chore-remove-helpdesk-ticket-system-migr

git fetch origin
git checkout feature/233-chore-remove-helpdesk-ticket-system-migr
Branch created: [`feature/233-chore-remove-helpdesk-ticket-system-migr`](https://git.mokoconsulting.tech/MokoConsulting/MokoSuiteClient/src/branch/feature/233-chore-remove-helpdesk-ticket-system-migr) ```bash git fetch origin git checkout feature/233-chore-remove-helpdesk-ticket-system-migr ```
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Reference: MokoConsulting/MokoSuiteClient#233
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